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<v Audio Descriptions> A white screen appears and the tri-coloured, cube-shaped R4NED logo forms from left to right, in the middle of the screen, with the words ‘Resources for NDIS Emergency and Disaster Management’ below. Upbeat instrumental music plays in the background.

<v Audio Descriptions> Inside a house. There is a close-up shot of a two people sitting at a dining table with papers and cups in front of them. The Indigenous man on screen left has short grey hair and rounded square glasses; the Asian person next to him has very short black hair and larger, rounded glasses. Behind them is a white staircase leading up. To the right of the people is a bright blue hexagon insert featuring a female Auslan interpreter, which remains there for the duration of the video.

Thom Calma: Hello and welcome.

Thom Calma: We’re here to talk about a crucial topic.

<v Audio Descriptions> A caption stating ‘Preparing for emergencies and disasters’ swooshes in from right to left.

Thom Calma: Planning and preparing for emergencies and disasters.

<v Audio Descriptions> There is a close-up of the man on left, as the R4NED logo forms on bottom screen left with the caption ‘Thom Calma, Executive Manager, Participate Australia’.

Thom Calma: My name is Thom, and I’m an NDIS Provider.

<v Audio Descriptions> There is a close-up of the man on right, as the R4NED logo forms on bottom screen left with the caption ‘Lex Tan, NDIS Participant’.

Lex Tan: And my name is Lex, and I’m an NDIS Participant.

<v Audio Descriptions> Thom and Lex sit together at the table.

Lex Tan: Whether you’re a participant or a provider, it’s really important to be well prepared for emergencies or disasters.

<v Audio Descriptions> File footage is shown – firstly of a flooded rural town with submerged houses. A graphic of individual geometric pieces joining to form a blue geometric water droplet icon is shown on screen left.

<v Audio Descriptions> Footage of a bushfire burning a house with trees in the background is then shown, as individual geometric pieces join together to form an orange geometric fire icon on screen left.

<v Audio Descriptions> Close-up footage of a young woman wearing a white face mask is shown, as individual geometric pieces join to form a green germ icon on screen left.

<v Audio Descriptions> Close-up of Lex sitting at the table (out of shot).

Lex Tan: It’s crucial to have an emergency plan that is all about what you need to do when something happens.

<v Audio Descriptions> A caption stating ‘It’s crucial to have an emergency plan’ swooshes in from right to left.

Lex: I’ve identified my support network, including family, friends, neighbours and support workers.

<v Audio Descriptions> A white screen appears and the heading ‘Lex’s support network’ fades in. Below the heading, arrow dot points fade in one at a time listing ‘Family’, ‘Friends’, ‘Neighbours’, and ‘Support workers’.

<v Audio Descriptions> Close-up of Lex sitting at the table (out of shot).

Lex: We discuss what each person will do in case of an emergency, and everyone knows how to communicate and stay connected with me.

<v Audio Descriptions> Footage of Lex smiling as they walk into a house with Thom smiling behind them.

<v Audio Descriptions> Thom and Lex sit together at the table.

Thom Calma: I know that working with participants to develop plans is non-negotiable and practising what’s in your plan and keeping it updated are both really important things to do too.

<v Audio Descriptions> A white screen appears and an arrow dot point fades in with the words ‘Practise what’s in your plan’. Another arrow dot point fades in below with the words ‘Keep your plan updated’.

<v Audio Descriptions> Thom and Lex sit together at the table.

Thom Calma: To ensure the safety of their participants providers should do these three things.

<v Audio Descriptions> A white screen appears and the circled numeral 1 has the words ‘The Plan’ next to it.

Lex Tan: Number one is the plan.

<v Audio Descriptions> Close-up of Lex sitting at the table (out of shot).

Lex Tan: And that providers understand each participant has unique needs, abilities, and ways of communicating, and the plan should reflect that.

<v Audio Descriptions> A caption stating ‘Plans should reflect participants’ unique needs’ swooshes in from right to left.

Lex Tan: Number two.

<v Audio Descriptions> A white screen appears and the circled numeral 2 has the words ‘Train support workers’ next to it.

Lex Tan: Train support workers on emergency procedures and practise evacuation drills with us.

<v Audio Descriptions> Close-up of Lex sitting at the table (out of shot).

<v Audio Descriptions> A caption stating ‘Practice evacuation drills with participants’ swooshes in from right to left.

Lex Tan: And number three, keep communicating, especially when things start happening.

<v Audio Descriptions> A white screen appears and the circled numeral 3 has the words ‘Keep communicating’ next to it.

<v Audio Descriptions> Close-up of Lex sitting at the table (out of shot).

Lex Tan: We might need help to understand what’s going on.

<v Audio Descriptions> A caption stating ‘Help participants understand, and follow the plan’ swooshes in from right to left.

Lex Tan: And a reminder to use our plan.

<v Audio Descriptions> Thom and Lex sit together at the table.

Thom Calma: Now, let’s talk about some general tips for both participants and providers.

<v Audio Descriptions> A white screen appears and the heading ‘Thom’s top tip:’ fades in. An arrow dot point below states ‘Know where to find important and useful information’.

Thom Calma: My top tip is to know where to find important and useful information, like whether you are at risk.

<v Audio Descriptions> Thom and Lex sit together at the table.

Thom Calma: There are websites that can help you to do this and where you can also learn about local emergency plans, evacuation routes and community resources.

<v Audio Descriptions> A white screen appears and the heading ‘Learn about your local:’ fades in. Arrow dot points below state ‘Emergency plans’, ‘Evacuation routes’, and ‘Community Resources’ in a list form.

<v Audio Descriptions> Thom and Lex sit together at the table.

Thom Calma: And if you can’t find the information yourself, ask your provider or a trusted family member or friend to help.

<v Audio Descriptions> A caption stating ‘Ask your provider, family member or friend to help’ swooshes in from right to left.

Thom Calma: Another great idea is to get an emergency kit ready.

<v Audio Descriptions> A white screen appears and the heading ‘Get an emergency kit ready:’ fades in. An arrow dot point below states ‘Sometimes called a “Go Bag”‘.

Thom Calma: This is sometimes called a Go Bag.

<v Audio Descriptions> Lex is standing at the dining table, packing emergency-related items off the table into a red and black Flagstaff Group backpack.

<v Audio Descriptions> There is a close-up of the backpack being packed, while superimposed on screen left is the heading ‘Emergency kit:’. Underneath are arrow dot points listing ‘Medication, ‘Medical records’, ‘Important documents’, and ‘Personal care items’.

Thom Calma: It should include essential items like medication, medical records, important documents, and personal care items.

<v Audio Descriptions> A white screen appears with a large exclamation mark in a circle. Below are the words ‘Make sure everyone involved knows where the kit is located’.

Thom Calma: Make sure everyone involved knows where the kit is located.

<v Audio Descriptions> Close-up of Lex sitting at the table (out of shot).

Lex Tan: And participants keep your support workers in the loop about what you need.

<v Audio Descriptions> Thom and Lex sit together at the table.

Lex Tan: If anything about your support needs change, update your emergency plan and make sure you regularly review it with your provider.

<v Audio Descriptions> A caption stating ‘Keep your emergency plan updated’ swooshes in from right to left.

<v Audio Descriptions> A white screen appears with the heading ‘Lex’s top tip:’. Underneath an arrow dot point states ‘Set a phone reminder to review your Emergency Plan once a year’.

Lex Tan: I have a reminder in my phone to do this once a year.

<v Audio Descriptions> Thom and Lex sit together at the table.

Thom Calma: Did you know that there are Practice Standards providers need to meet that are all about keeping you safe?

<v Audio Descriptions> A caption stating ‘Providers need to meet Practice Standards’ swooshes in from right to left.

<v Audio Descriptions> Close-up of Thom sitting at the table (out of shot).

Thom Calma: If your provider doesn’t quite get things right, you can talk to the NDIS Quality and Safeguards Commission for advice on what to do about that.

<v Audio Descriptions> A white screen appears with the heading ‘If you have any issues with your Provider’. Underneath an arrow dot point states ‘Talk to the NDIS Quality and Safeguards Commission for advice’.

<v Audio Descriptions> Thom and Lex sit together at the table.

Lex Tan: Planning and preparedness really are a team effort.

<v Audio Descriptions> Close-up of Lex sitting at the table (out of shot).

Lex Tan: By working together, we can create a safe and supportive environment for everyone.

<v Audio Descriptions> A caption stating ‘A safe and supportive environment’ swooshes in from right to left.

<v Audio Descriptions> Close-up of Thom sitting at the table (out of shot).

Thom Calma: Check out the great resources on this website.

<v Audio Descriptions> Footage of a laptop is shown and zooms in on the laptop screen which shows the R4NED website. The NDIS Participants page is shown, followed by the Plan and Prepare page.

Thom Calma: Like emergency plan templates, checklists and links to important contacts that can help you plan and prepare for emergencies and disasters.

<v Audio Descriptions> A white screen appears and the tri-coloured, cube-shaped R4NED logo forms from left to right, in the middle of the screen, with the words ‘Resources for NDIS Emergency and Disaster Management’ below. Upbeat instrumental music plays in the background.