<v Audio Descriptions> A white screen appears and the tri-coloured, cube-shaped R4NED logo forms from left to right, in the middle of the screen, with the words ‘Resources for NDIS Emergency and Disaster Management’ below. Upbeat instrumental music plays in the background.
<v Audio Descriptions> There is a close-up shot of a woman with short blonde-grey hair, big round glasses, red stud earrings and a large orange stone necklace, as the R4NED logo forms on bottom screen left with the caption ‘Jo-Anne Hewitt, CEO, Achieve Australia’. There is bright blue hexagon insert featuring a female Auslan interpreter on screen right, which remains there for the duration of the video.
Jo-Anne Hewitt: My name is Jo-Anne, I’m an NDIS Provider.
The NDIS Practice Standard for emergency and disaster management outlines how we must ensure our supports and services are ready to respond effectively in emergencies or disasters.
<v Audio Descriptions> A caption stating ‘NDIS Providers must ensure services are ready’ swooshes in from right to left.
<v Audio Descriptions> Footage is shown of Jo-Anne and a young man with short brown hair and glasses sitting at a table, looking at papers and having a discussion.
Jo-Anne Hewitt: Inclusive emergency and disaster preparedness is a driving principle of the standard.
<v Audio Descriptions> A white screen appears and the heading ‘Inclusive emergency and disaster preparedness:’ fades in. Below the heading, an arrow dot point fades in with the words ‘Creating individualised emergency plans’.
Jo-Anne Hewitt: It emphasises the importance of creating individualised emergency plans that consider people’s specific needs and circumstances.
<v Audio Descriptions> A second arrow dot point fades in with the words ‘Communication preferences, mobility requirement and other assistance’.
Jo-Anne Hewitt: This includes communication, preferences, mobility requirements and other types of assistance people may need during an emergency.
<v Audio Descriptions> There is a close-up shot of a young man with short brown hair and black squared glasses, as the R4NED logo forms on bottom screen left with the caption ‘Ricky Kremer, NDIS Participant’.
Ricky Kremer: I’m Ricky, an NDIS Participant, and I know first hand how critical communication is when an emergency or disaster strikes.
<v Audio Descriptions> A white screen appears and the heading ‘Providers must:’ fades in. Below the heading, an arrow dot point fades in with the words ‘Have communication pathways’.
Ricky Kremer: Providers must have clear communication pathways between participants and staff.
<v Audio Descriptions> A second arrow dot point fades in with the words ‘Know emergency plans’. A final arrow dot point fades in with the words ‘Know where to find information’.
Ricky Kremer: Staff need to know what’s in people’s emergency plans and where to find the important information quickly.
<v Audio Descriptions> Close-up of Jo-Anne Hewitt.
<v Audio Descriptions> A caption stating ‘Providers should conduct regular training and drills’ swooshes in from right to left.
Jo-Anne Hewitt: The standard requires that providers conduct regular training and drills so that staff are familiar with emergency procedures.
<v Audio Descriptions> A white screen appears and the heading ‘Training and drills:’ fades in. Below the heading, arrow dot points fade in one at a time listing ‘Familiarise each person’s emergency plan’, ‘Practicing implementation’, and ‘Supporting individuals to understand their own plans’.
Jo-Anne Hewitt: This includes familiarising themselves with each person’s emergency plan and practising its implementation, as well as supporting individuals to understand their own plans.
<v Audio Descriptions> Close-up of Jo-Anne Hewitt.
Jo-Anne Hewitt: The standard also outlines how we have to plan for how organisations to keep going when an emergency or disaster strikes.
<v Audio Descriptions> Footage is shown of Jo-Anne’s hands pointing to an Easy Read ‘Things to think about’ document, followed by footage of Ricky and Jo-Anne talking at a table.
Jo-Anne Hewitt: How we train and support our workers like giving them the tools they need to support participants and each other…
<v Audio Descriptions> Jo-Anne and Ricky are sitting together at a table with papers and a glass of water on it. Their hands are folded and they both face forward.
Jo-Anne Hewitt: … and planning to have enough hands on deck during a crisis, are both really important elements of emergency preparedness.
<v Audio Descriptions> Close-up of Ricky Kremer.
<v Audio Descriptions> A caption stating ‘Providers should include participants in all planning’ swooshes in from right to left.
Ricky Kremer: The standard expects that providers include NDIS Participants in organisational planning as well as individual planning.
<v Audio Descriptions> A white screen appears and the heading ‘Providing ways participants can contribute:’ fades in. Below the heading, arrow dot points fade in one at a time listing ‘Emergency planning’, ‘Risk management planning’, and ‘Business continuity planning’.
Ricky Kremer: This means giving us ways to contribute to emergency, risk management and business continuity planning.
<v Audio Descriptions> Jo-Anne and Ricky are sitting together at the table.
<v Audio Descriptions> A caption stating ‘Participants should be encouraged to provide feedback’ swooshes in from right to left.
Jo-Anne Hewitt: Participants should be encouraged to provide feedback on policies and plans as well as on our emergency responses.
<v Audio Descriptions> Close-up of Jo-Anne.
Jo-Anne Hewitt: This helps providers to learn and improve their practice so we can all work together better next time.
<v Audio Descriptions> Jo-Anne and Ricky are sitting together at the table.
Ricky Hewitt: It’s great to know I can contribute by speaking up and that I can be proactive in planning and preparing with my NDIS Provider for emergencies.
<v Audio Descriptions> Close-up of Jo-Anne.
Jo-Anne Hewitt: The directors of Boards and management committees must also be involved in an organisation’s emergency and disaster management.
<v Audio Descriptions> Jo-Anne and Ricky are sitting together at the table.
<v Audio Descriptions> A caption stating ‘Planning is key to increasing disaster resilience’ swooshes in from right to left.
Jo-Anne Hewitt: Planning from the top down and from the bottom up is key to increasing an organisation’s disaster resilience.
<v Audio Descriptions> Footage of Jo-Anne’s hands holding and pointing to documents is shown.
Jo-Anne Hewitt: Using checklists to make sure you have the right paperwork as well as the right practices in place can be beneficial.
<v Audio Descriptions> Jo-Anne and Ricky are sitting together at the table.
<v Audio Descriptions> A caption stating ‘Helpful resources are available on this website’ swooshes in from right to left.
Jo-Anne Hewitt: You’ll find checklists, templates and other helpful resources on this website.
Check them out now.
<v Audio Descriptions> A white screen appears and the tri-coloured, cube-shaped R4NED logo forms from left to right, in the middle of the screen, with the words ‘Resources for NDIS Emergency and Disaster Management’ below. Upbeat instrumental music plays in the background.