<v Audio Descriptions> A white screen appears and the tri-coloured, cube-shaped R4NED logo forms from left to right, in the middle of the screen, with the words ‘Resources for NDIS Emergency and Disaster Management’ below. Upbeat instrumental music plays in the background.
<v Audio Descriptions> There is a close-up of an Indigenous man who has short grey hair and dark rounded square glasses, as the R4NED logo forms on bottom screen left with the caption ‘Thom Calma, Executive Manager, Participate Australia’.
<v Audio Descriptions> To the right of the man is a bright blue hexagon insert featuring a female Auslan interpreter, which remains there for the duration of the video.
Thom Calma: I’m Thom an NDIS Provider.
<v Audio Descriptions> There is a close-up of a person who is Asian and has very short black hair and larger, rounded glasses, as the R4NED logo forms on bottom screen left with the caption ‘Lex Tan, NDIS Participant’.
Lex Tan: And I’m Lex an NDIS Participant.
Today we’ll tell you about some practical steps you can take after an emergency or disaster has occurred to support you to get your life back on track.
We’ll also talk about how a resilient mindset can make a difference.
<v Audio Descriptions> Thom appears on the left, with Lex standing next to him. They are inside a house, at the top of a staircase, standing in front of the rail. There is a light shade hanging behind them and a big window with slightly opened shutters to the right.
Thom Calma: After experiencing an event like a bushfire, flood or the COVID 19 pandemic…
<v Audio Descriptions> File footage is shown – firstly of a bushfire burning a house with trees in the background, as individual geometric pieces join together to form an orange geometric fire icon on the left.
<v Audio Descriptions> Footage of a rural town with submerged houses is then shown. A graphic of individual geometric pieces joining to form a blue geometric water droplet icon is shown on the left.
<v Audio Descriptions> Close-up footage of a young woman wearing a white face mask is shown, as individual geometric pieces join to form a green germ icon on the left.
<v Audio Descriptions> Close-up of Thom.
Thom Calma: …it’s natural to feel like you have less control in your life than usual.
<v Audio Descriptions> Close-up of Lex.
Lex Tan: Disaster and emergency events can be unsettling and scary…
<v Audio Descriptions> Thom and Lex stand next to each other.
Lex Tan: …but it’s important to keep positive and to remind yourself that you can cope…
<v Audio Descriptions> A caption stating ‘It’s important to keep positive’ swooshes in from right to left.
<v Audio Descriptions> Close-up of Lex.
Lex Tan: …and that you will be okay one way or another.
<v Audio Descriptions> Footage of Lex and Thom walking into the house, both smiling.
Thom Calma: NDIS Providers are there to support NDIS Participants through these uncertain times…
<v Audio Descriptions> Close-up of Thom.
Thom Calma: …and together there are many things that we can do to make recovery go as well as possible.
<v Audio Descriptions> Thom and Lex stand next to each other.
Thom Calma: So in the first instance, talk to your provider, but remember…
<v Audio Descriptions> A caption stating ‘Local councils and community organisations can help’ swooshes in from right to left.
Thom Calma: …local councils and community organisations are also there to help.
<v Audio Descriptions> Close-up of Thom.
Thom Calma: At every stage of an emergency or disaster resilience is key.
<v Audio Descriptions> A white screen appears and the heading ‘Resilience is key:’ fades in. Below the heading, arrow dot points fade in one at a time listing ‘Being able to adapt’ and ‘Bouncing back from difficulties’.
Thom: This means being able to adapt to changing situations and to bounce back from difficulties that are faced.
<v Audio Descriptions> Thom and Lex stand next to each other.
Lex Tan: So wondering what you can do to become more resilient and ready to cope?
The first step is to get your thinking right.
<v Audio Descriptions> Close-up of Lex.
Lex Tan: This means telling yourself that you’re okay to ‘go with the flow’ so that when unexpected things happen, you’ll be able to keep calm and take action.
<v Audio Descriptions> A caption stating ‘Tell yourself that you’re okay to ‘go with the flow” swooshes in from right to left.
<v Audio Descriptions> A white screen appears and the heading ‘Lex’s top tip to stay calm:’ fades in. Below the heading, an arrow dot point fades in with the words ‘take four slow, deep breaths’.
Lex Tan: Remember taking four slow, deep breaths is a good starting point for clearer thinking.
<v Audio Descriptions> Close-up of Thom.
Thom Calma: And clearer thinking also helps people to get organised and prepare for emergency and disaster events and the recovery that follows.
<v Audio Descriptions> Footage is shown of someone’s hands writing on a RediPlan at a table.
Thom Calma: Writing a list of actions to take is a great thing you can do to feel more in control of a stressful and unpredictable event.
<v Audio Descriptions> Thom and Lex stand next to each other.
Thom Calma: Whether it’s part of your emergency plan or something that you do during recovery to get back on track.
A to-do list is important.
<v Audio Descriptions> A white screen appears with a large, circled exclamation mark and the words ‘A to do list is important’.
<v Audio Descriptions> Close-up of Lex.
Lex Tan: When I’m feeling stress or overwhelmed, I find it really helpful to write out what actions I need to take to improve the situation.
<v Audio Descriptions> Thom and Lex stand next to each other.
Lex Tan: It’s also important that I stay connected with my support people, whether that’s family, friends, neighbours or my NDIS Provider.
<v Audio Descriptions> A caption stating ‘Stay connected with your support people’ swooshes in from right to left.
<v Audio Descriptions> A white screen appears and the heading ‘Stay connected with your support people:’ fades in. Below the heading, arrow dot points list ‘Family’, ‘Friends’, ‘Neighbours’, and ‘NDIS Provider’.
<v Audio Descriptions> Close-up of Thom.
Thom Calma: Sometimes a self check-in is a good way to tell if you’re in need of support or a chat.
<v Audio Descriptions> A white screen appears with the graphic of five different, line-drawn faces in a circle. Moving clockwise (left to right), there is an angry face, an upset face, a neutral/happy face with big eyes, a content face and an unsure or anxious face.
Thom Calma: To do this, simply ask yourself how you’re feeling.
If the answer is you’re not feeling great or not feeling like yourself, then that’s a sign that you should reach out to someone who can help.
<v Audio Descriptions> The faces on the white screen move in unison to have a neutral expression.
<v Audio Descriptions> Close-up of Lex.
Lex Tan: Sometimes NDIS Providers might also do a check-in with you, which includes making sure you have all the information you need at that time.
<v Audio Descriptions> A caption stating ‘NDIS Providers might do a check-in with you’ swooshes in from right to left.
<v Audio Descriptions> Thom and Lex stand next to each other.
Lex Tan: If you’re needing serious assistance with recovery, they can help put you in touch with national Coordination and Planning Officers and more local services.
<v Audio Descriptions> A white screen appears and the heading ‘NDIS Providers can help:’ fades in. Below the heading, arrow dot points fade in listing ‘Connect with National Coordination and Planning Officers’, and ‘Connect you with local services’.
<v Audio Descriptions> Close-up footage of a laptop with the Recovery Connect website is shown.
Lex Tan: The Recovery Connect website may also be of assistance.
<v Audio Descriptions> Close-up of Thom.
Thom Calma: So, calm and positive thinking, being organised and informed and staying connected and seeking support are the practical things you can do to aid your recovery from an emergency or disaster event.
<v Audio Descriptions> A white screen appears and the heading ‘Thom’s top tips:’ fades in. Below the heading, arrow dot points fade in listing ‘Calm and positive thinking’, Be organised and informed’, ‘Stay connected’, and ‘Seek support’.
<v Audio Descriptions> Thom and Lex stand next to each other.
Lex Tan: And remember, becoming more resilient is the key to all of these things.
<v Audio Descriptions> A caption stating ‘Becoming more resilient is the key’ swooshes in from right to left.
<v Audio Descriptions> A white screen appears with the words ‘Look for the guides to building resilience on this website’.
Lex Tan: Resilience is a skill we can all build individually and together.
<v Audio Descriptions> A white screen appears and the tri-coloured, cube-shaped R4NED logo forms from left to right, in the middle of the screen, with the words ‘Resources for NDIS Emergency and Disaster Management’ below. Upbeat instrumental music plays in the background.