Continuity of supports

During an emergency or disaster, it is important that NDIS Providers operate as usual as far as that is possible.

Continuing to support NDIS Participants during an emergency or disaster will look different each NDIS Provider.

For some providers, who only provide intermittent support to people, service may be suspended until the crisis has passed.

For others who provide higher intensity supports, emergency management plans may have to be implemented, including any alternative support arrangements that may have been agreed with your NDIS Participants.

Learn about proportionate risk and how it applies to your organisation with this fact sheet and case study.

R4NED Proportionate risk

PDF | DOCX

Most important is that you have had this conversation with your NDIS Participants before an emergency or disaster happens and documented a plan for each person.

Emergencies are often unpredictable and stressful. Try to stay calm so you can keep yourself and others safe.

Take a look at this checklist from Ember for a quick guide on what support staff should take with them when evacuating in an emergency of disaster.

Support staff checklist

The ABC is Australia’s national emergency broadcaster. It is the best place to go and find information about emergencies and disasters happening right now.

Contact details for state and territory emergency services and other useful organisations and resources, as well as alerts for what is happening in your area, are on the ABC Emergency website.

Find emergency services

Your local ABC radio station will also broadcast critical information during an emergency or disaster. Check out the ABC Reception website to find your local ABC radio frequency.

Search for known ABC frequencies & coverage

The Australia National Emergency Management Agency has details of where to find an Evacuation and Recovery Centre near you,

TIP: Click on the link below and type in your address to search for a centre near you.

Find disaster recovery services and support