Get assistance

It can be difficult when you’ve experienced an emergency or disaster.

If you need help right now contact one of these organisations by clicking on the link or calling the number.

Lifeline Call 13 11 14 for crisis support.

13YARN Call 13 92 76 for crisis support for Indigenous Australians.

Kids Helpline Call 1800 55 1800 for crisis support for children and young people.

The Australian Government’s Recovery Connect website can help you find recovery centres near you after an emergency or disaster has happened, 

Find services and support

The Australian Government’s Disaster Assist website can help you find disaster recovery payments for Local Government Areas which have been declared natural disasters. 

Find information and support

The Australian Government works with State and Territory governments, local Councils, and community organisations to support communities impacted by emergencies and disasters.

Learn more about what is available in your State or Territory by talking to a Coordination and Planning Officer at the National Emergency Management Agency, 

Co-ordination and Planning Support email addresses

Your local council is another really important place to find information after an emergency or disaster has occurred, like what recovery services are available near you.

Go to your local council website to find more information 

Tip: type the name of the suburb where you live and the words “local council” into your web browser